Privacy Policy

ChromePing collects minimal information needed to provide our browser-based calling service. This includes your email address when you create an account, payment information when you purchase credits, and basic call metadata (call duration, destination country) for billing purposes.

We do not collect or store your phone number, government-issued ID, or any personally identifiable information beyond what is strictly necessary. Your calls are not recorded, and we do not monitor call content.

When you visit our website, we may collect standard usage data such as your IP address, browser type, and pages visited to improve our service and prevent abuse.

We use your information to process payments, deliver our calling service, and provide customer support. Your email is used for account-related communications, such as credit balance notifications and service updates.

Call metadata is used solely for billing calculations and quality assurance. We may use aggregated, anonymized data to improve our service, optimize call routing, and monitor network performance.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Payment information is processed through PCI-DSS compliant payment processors and is never stored on our servers.

We retain your account information for as long as your account is active. Call metadata is retained for 90 days for billing dispute resolution, after which it is permanently deleted.

We implement industry-standard security measures including regular security audits, access controls, and monitoring to protect your data against unauthorized access.

ChromePing uses essential cookies to maintain your session and remember your preferences. We do not use third-party advertising cookies or cross-site tracking.

You can disable cookies in your browser settings, though this may affect your ability to use certain features of our service.

You have the right to access, correct, or delete your personal information at any time. You can export your account data or request account deletion by contacting our support team.

If you are located in the European Economic Area, you have additional rights under GDPR, including the right to data portability and the right to restrict processing.

We will respond to all data requests within 30 days.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and sending a notification to your registered email address.

Your continued use of ChromePing after any changes constitutes your acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, please contact us at support@chromeping.com or visit our Contact page.